We always dispatch as soon as possible and only use recognised couriers who provide excellent service. Please see our feedbacks most comment on the quick delivery
Collections by appointment welcome Monday to Thursday from 05:00 hrs – 23:00 hrs
Please call customer care 0770 6495877 for further information
We are based near London Heathrow Airport, our post code is: UB7 0BD
Do you offer international postage?
Yes – We use a premium international service with guaranteed delivery to countries worldwide.
What countries do you post to?
Click on our Postage and payments section found on all our listings, you will then see the the countries we post to.
How much does it cost to post to my country?
All postage costs will displayed on each listing.
Can I arrange my own courier to collect?
Yes – You are welcome to arrange your own courier/collection.
Please call our customer care team: 0770 649 5877 or 0800 917 5877 to arrange.
How quick will you post my item?
We WILL post your item on the same business working day if your payment is made before 1200hrs.
All courier items will be collected within 24hours we will also email your tracking details.
Or you are welcome to collect.
What Postal / Shipping Service do you use?
We only use recognised couriers that provide excellent service. All packages are tracked from our door to your door Worldwide and may need to be signed for on arrival.We will also email your tracking reference when marked as dispatched.
Do you Ship Worldwide?
Yes – We ship most products worldwide to over 200 countries using a fully tracked door to door service
How do I change your Shipping details to my Country?
Click on our “Postage and payments” section then click on the drop down arrow next to United Kingdom. Click on your Country then click “Get Rates” you can now purchase your item.
Are International orders subject to Import Duties and/or Tax Brokerage fees?
Import duty and taxes explained in a nutshell:
In most countries, imports need to be declared, i.e. a description, quantity and value of the imported goods have to be provided to local customs authorities so that duties and taxes can be assessed. Import duty is a tax that the importer has to pay to bring foreign goods into his or her country. Import duty is also known as customs duty, tariff, or import tariff.
Please check any additional costs prior to purchase
Do I need to supply a TIN (Tax Identification Number)?
If you live in one of the following countries and buy our product, you must include your TAX ID number when you purchase.
Brazil – Chile – Costa Rica – Ecuador – El Salvador – Israel – Thailand – Uruguay
We require this number to include with your shipping paper work. If we do not receive this number your Customs Agency will block your package from entering your country.
My Package has not arrived…Where is my Package…What do I do ?
The Postal / Shipping companies we use give an excellent service..but sometimes packages can be delayed which is out of our and your control. If your package has not arrived please contact our Customer Care Team: 0770 649 5877 UK / 0044 770 649 5877 INT or email us: enquiry@omegaspareparts.com and we will investigate and report back to you ASAP